Urutonde rw'ibibazo bikunze kubazwa kuri YINK | Igice cya 4
Q1: Ese hari garanti ku mashini nguze?
A1:Yego, birumvikana.
Imashini zose za YINK Plotters na 3D Scanners ziza zifiteGaranti y'umwaka umwe.
Igihe cy'ingwate gitangira kuva ku itariki wahawekwakira imashini no kuyishyiraho no kuyitunganya burundu(hashingiwe ku nyandiko z'inyemezabuguzi cyangwa inyandiko z'ibikoresho).
Mu gihe cy'ingwate, niba hari ikibazo cyatewe n'ibibazo by'ubuziranenge bw'ibicuruzwa, tuzatangaigenzura ry'ubuntu, ibice bisimbura ku buntu, kandi injeniyeri zacu zizakuyobora uri kure kugira ngo urangize gusana.
Niba waguze imashini binyuze ku mucuruzi wo mu gace utuyemo, uzishimirapolitiki y'ubwishingizi bumweUmutanga serivisi na YINK bazakorana kugira ngo bagufashe.
Inama:Ibice byoroshye kwambara (nk'ibyuma, imitako/imikandara yo gukata, imikandara, n'ibindi) bifatwa nk'ibintu bisanzwe byo gukoresha kandintibirindwamu buryo bwo gusimbuza ubuntu. Ariko, tubika ibi bice mu bubiko hamwe n'urutonde rw'ibiciro bisobanutse neza, bityo ushobora kubitumiza igihe icyo ari cyo cyose.
Ubwishingizi bw'ingwate burimo:
1. Ibyuma bikuru, amashanyarazi, moteri, kamera, abafana, ecran yo gukoraho n'izindi sisitemu zikomeye zo kugenzura ikoranabuhanga.
2. Ibibazo bidasanzwe bibaho munsi yaikoreshwa risanzwe, nka:
a. Gushyira imiterere y'ako kanya (Auto-positioning) ntibikora
b. Imashini ntishobora gutangira
c.Ntabwo ushobora guhuza na network cyangwa gusoma dosiye/gukata neza, nibindi.
Ibintu bitarebwa na garanti y'ubuntu:
1. Ibikoresho byo gukoresha:kwambara ibyuma bisanzwe, imirongo yo gukata, imikandara, imikandara yo gukanda, nibindi.
2. Ibyangiritse bigaragara ku muntu:ingaruka z'ibintu biremereye, kugwa kw'imashini, kwangirika kw'amazi, n'ibindi.
3. Gukoresha nabi cyaneUrugero:
a. Voltage idahamye cyangwa kudatera hasi imashini uko bikenewe
b. Guca ibice binini bya firime ku mashini, bigatera static ikomeye kandi bigatwika ikibaho
c.Guhindura imiyoboro nta ruhushya cyangwa gukoresha ibice bitari umwimerere / bidahuye
Byongeye kandi, niba ibibazo nyuma yo kugurisha biterwagukora nabi, nko guhindura ibipimo mu buryo butunguranye, gushyiraho/gushyiraho nabi ibyatsi, guhindura uburyo bwo kugaburira filime, nibindi, tuzakomeza gutanga ubuyobozi bwa kure ku buntu kandi bikagufasha guhindura ibintu byose uko byari bisanzwe.
Iyo igikorwa kibi cyane kidakwiye kigize ingaruka kukwangirika kw'ibikoresho by'ikoranabuhanga(urugero, kutagira ishingiro ry'ubutaka igihe kirekire cyangwa icyuma cyacitse kuri mashini bituma amazi adahinduka atwika ikibaho kinini), ibi nintabwo bikubiyemo garanti y'ubuntuAriko tuzakomeza kugufasha kugarura umusaruro vuba bishoboka binyuze muibice by'inyongera ku giciro + inkunga ya tekiniki.
Q2: Nkora iki iyo imashini igize ikibazo mu gihe cy'ingwate?
A2:Iyo habayeho ikosa, intambwe ya mbere ni iyi:ntugire ubwoba.Andika ikibazo, hanyuma uhamagare injeniyeri wacu.Turakugira inama yo gukurikiza intambwe zikurikira:
Tegura amakuru
1. Fata byinshiamafoto asobanutse neza cyangwa videwo ngufikwerekana ikibazo.
2. Andikaicyitegererezo cy'imashini(urugero: YK-901X / 903X / 905X / T00X / moderi ya scanner).
3. Fata ifoto y'ibyoicyapa cy'izinacyangwa wandikenomero y'uruhererekane (SN).
4.. Sobanura muri make:
a. Igihe ikibazo cyatangiraga
b. Ni ikihe gikorwa wakoraga mbere yuko ikibazo kibaho?
Hamagara ubufasha nyuma yo kugurisha
1.Mu itsinda ryawe rya serivisi nyuma yo kugurisha, hamagara injeniyeri wawe wihariye. Cyangwa hamagara uhagarariye ubucuruzi bwawe umusabe kugufasha kongera mu itsinda rya serivisi nyuma yo kugurisha.
2.Ohereza videwo, amafoto n'ibisobanuro hamwe mu itsinda.
Injeniyeri asuzuma indwara akoresheje injeniyeri
Injeniyeri wacu azakoreshaguhamagara kuri videwo, guhamagara kuri mudasobwa cyangwa guhamagara ijwikugira ngo bigufashe gusuzuma ikibazo intambwe ku yindi:
a. Ese ni ikibazo cyo gushyiraho porogaramu?
b. Ese ni ikibazo cy'imikorere?
c. Cyangwa hari igice cyangiritse?
Gusana cyangwa gusimbuza
1.Niba ari ikibazo cya porogaramu/ibipimo:
Injeniyeri azahindura igenamiterere ari kure. Kenshi na kenshi, imashini ishobora kuvugururwa ako kanya.
2.Niba ari ikibazo cy’ubwiza bw’ibikoresho:
a. Tuzakoraohereza ibice bisimbura ku buntuhashingiwe ku ndwara yanduye.
b. Injeniyeri azagufasha kure uburyo bwo gusimbuza ibice.
c. Niba hari umucuruzi wo mu gace utuyemo, ashobora no gutanga ubufasha aho bakorera hakurikijwe politiki ya serivisi zo mu gace utuyemo.
Icyibutso cyiza:Mu gihe cy'ingwate,ntugasenye cyangwa ngo usaneicyuma gikuru, amashanyarazi cyangwa ibindi bice by'ingenzi wenyine. Ibi bishobora kwangiza ibindi kandi bigagira ingaruka ku ngwate yawe. Niba utazi neza imikorere iyo ari yo yose, nyamuneka banza ubaze injeniyeri wacu.
Bite ho iyo mbonye ibyangiritse mu gutwara ibintu igihe nakiraga imashini?
Niba ubonye ibyangiritse mu gihe cyo gutwara abantu, nyamunekaBika ibimenyetso byose hanyuma uduhamagare ako kanya:
Mu gihe ufungura agasanduku, geragezafata videwo ngufi yo gukuraho agasandukuNiba ubonye ikintu cyose cyangiritse ku gasanduku k'inyuma cyangwa ku mashini ubwayo, fata amafoto agaragara ako kanya.
Komezaibikoresho byose byo gupakira hamwe n'agasanduku k'ibitiNtukabijugunye vuba cyane.
ImbereAmasaha 24, hamagara uhagarariye abacuruzi cyangwa itsinda rishinzwe nyuma yo kugurisha hanyuma wohereze:
a. Itangazo ry'inzira y'ibijyanye n'ibikoresho
b. Amafoto y'agasanduku k'inyuma / ipaki y'imbere
c. Amafoto cyangwa videwo bigaragazaibyangiritse byimbitse kuri iyo mashini
Tuzakorana n'ikigo gishinzwe ubwikorezi, kandi hashingiwe ku byangiritse nyabyo, tuzafata umwanzuro niba tugombaongera wohereze ibicecyangwagusimbuza ibice bimwe na bimwe.
Serivisi nyuma yo kugurisha ku bakiriya bo mu mahanga
YINK yibanda kuIsoko mpuzamahanga, kandi sisitemu yacu nyuma yo kugurisha yagenewe cyane cyane abakoresha bo mu mahanga:
1. Imashini zose zishyigikiragusuzuma indwara no kuyishyigikira ari kurebinyuze kuri WhatsApp, WeChat, inama za videwo, nibindi.
2. Niba hari umucuruzi wa YINK mu gihugu/agace utuyemo, ushoborashyira imbere inkunga y'ibanze mu gace utuyemo.
3. Ibikoresho by'ingenzi bishobora koherezwa naibicuruzwa bitwara abantu mu kirere / mu ndege mpuzamahangakugabanya igihe cyo kuruhuka uko bishoboka kose.
Bityo rero abakoresha bo mu mahanga ntibagomba guhangayikishwa n'intera ikora ku birebana na serivisi nyuma yo kugurisha.
Niba ushaka kumenya byinshi birambuye, gira ubuntuohereza fomu yo kubaza ku rubuga rwacu cyangwa utwoherereze ubutumwa kuri WhatsAppkuganira n'ikipe yacu.
Igihe cyo kohereza: Ugushyingo-14-2025
